CAN YOU COMBINE MY ORDER?
CAN YOU COMBINE MY ORDERS?
We combine orders on drop night as a courtesy to allow you to get everything your heart desires in one discreet box, for one shipping price. No need to email us. We do this automatically for multiple orders going to the same address so long as the orders are placed by 10PM EST on the night of the drop. Meaning you will have two hours to add to your order, but because of behind the scenes stuff, we cannot allow orders after 10PM EST to be combined.
If you see tracking for one order and not the other that just means that all your stuff can be tracked via the tracking number we provided. Shipping refunds if they are available, and tracking will be provided usually toward the end of the weekend, or at the beginning of the following week.
For example:
Starr orders a really neat Illithid on Thursday night. She returns before 10PM to add Forgelings to her order. Her items will all go out together in the same box on Saturday morning and she will get one tracking number, and a refund for excess shipping sometime Sunday-Tuesday.
If you have additional questions about combining orders, please read our shipping policy or contact us.